FAQ's

If you have any questions or queries, please check out our Frequentley asked Questions below. If you dont find the answer to your question you can still always call us on 01277 229 709

We opperate as a local business delivering quality logs to our local customers. We often run out of logs early in the year due to high demand, it is therefore counter productive for us to expand our delivery area.
Your delivery will more than likely arrive on the back of a flat bed Transit sized truck.
We will need to tip your goods onto your property, i.e a driveway or grass frontage.
We try to be as adaptable as possable, if you don't have anywhere for us to tip, we can unload by hand however this needs to be pre-arranged and is chargeable at £45 per hour.
Yes, our logs are all hardwood and are dry enough to burn straight away. Even our Part Seasoned Logs are good enough to burn straight away. (just a small loss in efficiancy) However you will need to check with your burner manufacturer.
All of our logs are cut and split by hand, so they have that hand made quality of non uniformity. However we try to cut them to be between 6-8 inch's long and we split anything over 4 inch diameter.
We don't count the logs on, but all loads are about the same size which is approximately 2.5-3 cubic meters, if anything we always try to give you more than you would expect.
We charge delivery on any order placed where the delivery address is more than 5 miles out side of Brentwood town center. This is because Brentwood is our local town, therefore we incur very little cost's on these local deliveries, compared with the labour and fuel cost's incurred on longer distances.
Our logs are stored outside but under a roof, giving them a chance to dry and season as the wind blow's around them and the sun beats down on them, all the time staying dry out of the rain. Making sure you have the very dryest hardwood logs this winter.
Our logs are all totally organic, they come straight from the tree via our log pile to your door, any bugs found on our logs are harmless, and are a part of the trees natural cycle.
Our prices are all inclusive of VAT @ 5% which is the standard rate for solid fuel sold to domestic clients, however if you are a commercial customer the VAT rate will be set @ 20% and your invoice will be adjusted accordingly.
Need Wood? Call Matthew or Rachael on: 01277 229 709 or Buy Now

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